Typical questions & answers
If you have any doubts or queries related to our articles and services. You can see in the following list, frequently asked questions and answers. If you would like more information, please do not hesitate to contact us.
For your safety, we cannot install car seats. However, we can show you how to do it.
Changes or cancellations of the agreed rental conditions less than 48 hours before the delivery time are subject to a charge of 30 euros.
What happens if any of the items are damaged, lost or stolen?
In the event of theft, you should go to the police station to file a report and contact us as soon as possible.
If you lose an item you have reserved, you will have to pay the cost of replacing it.
The deposit is refunded upon return of the item in the agreed condition.
In the event of damage to the rented item, the cost of replacement or repair will be deducted from the deposit. In the event of theft or loss, the amount of the replacement of the item must be paid.